Dr Phillips is currently Chief Executive and Board Member of the Government’s advisory body on the natural environment, Natural England, and joins Yorkshire Water having served in that role for five years.
She brings proven experience of leading large, dynamic, organisations with previous operational, regulatory and advisory roles at the Environment Agency and the National Rivers Authority, as well as in her current role at Natural England.
In her new role as Director of Customer Service and Networks, Dr. Phillips will be responsible for managing the company’s 55,000 miles of water and sewer pipes and ensuring customers continue to receive a first class customer experience.
Richard Flint, Chief Executive Officer of Yorkshire Water said:
“We’re delighted to welcome Helen to her new role at Yorkshire Water.


Welsh Water’s challenge to upgrade the sewage infrastructure within the £multi-million brownfield Swansea Waterfront re-development was facilitated with an innovative Hydro Vortex Drop™ shaft solution from Hydro International.


